Frequently Asked Questions
Here are some of uBee’s fequently asked questions the list is not extensive so if there is something you require to know that is not here then please feel free to call us on 029 2294 0071 or email us admin@ubeefurniture.co.uk and we will gladly try to help.
Our new online ordering system makes it quick and easy to order you can even book your delivery date and instruct us how and where you want to assemble.
Just give us a call and we will do our best to help. if we don’t have item in stock we will even try and give you temporary solution until it comes into stock and then swap over free of charge.
Yes, we understand that some project need to be completed even if it means working through the night.
Yes, we take like for like away free if you require additional items to be take we charge £10 + vat per item.
Please notify us in advance of any awkward staircases etc as we may advise you to look at products that are more suitable that will be able to fit into the space you have available.
For repeat customers looking to set up a billing account, please email
admin@ubeefurniture.co.uk who will be able to assist you. Please note we are only able to open credit accounts when appropriate credit checks have been completed.
Yes we are fully insured a copy of our employee and public liability insurance certificate can be produced on request.
Yes this is important to you because you may be liable for prosecution and potentially null and void your buildings insurance if you supply tenants with furniture that is not. Worry Not – All the furniture we provide is covered by the current regulations relating to fire safety.
All items have a warranty of between 1 and 5 years, this is noted next to the appropriate item on the website. The warranty covers manufacturing issues but does not cover user neglect.
Yes. The best way to help prevent furniture tipping over and causing accidents is to secure furniture to the wall.
We offer this service for just £5 per Item. Please inform us of this request prior to delivery.
